ICT Certification

ICDL certification programmes consist of modules which define the skills and competencies necessary to be a proficient user of a computer and of common computer applications. Each ICDL module provides a practical programme of up-to-date skills and knowledge areas which are validated by a test. Currently, there are 13 ICDL Core Modules and 4 Advanced Modules offer and funded by Singapore WDA (Workforce Development Agency):

ICDL CORE Modules
Module 1 - Concepts of Information and Communication Technology (ICT)

Module 2 - Using the Computer and Managing Files

Module 3 - Word Processing

Module 4 - Spreadsheets
Module 5 - Database

Module 6 - Presentation

Module 7 - Web Browsing and Communication
Module 8 - 2D Computer Aided Design
Module 9 - Image Editing
Module 10 - Web Editing
Module 11 - Health Information Systems Usage
Module 12 - IT Security
Module 13 - Project Planning

ICDL Advanced Modules

AM3 - Advanced Word Processing

AM4 - Advanced Spreadsheets
AM5 - Advanced Database

AM6 - Advanced Presentation

Module 1 - Concepts of ICT

This module enables candidates to gain an understanding of the different parts of a computer, as well as some of the key concepts of Information and Communication Technology (ICT), such as those relating to networks and security.

On completion of this module each candidate will: 

• Understand what hardware is, know about factors that affect computer performance and know about peripheral devices
• Understand what software is and give examples of common applications software and operating system software
• Understand how information networks are used within computing, and be aware of the different options to connect to the Internet
• Understand what Information and Communication Technology (ICT) is and give examples of its practical applications in everyday life
• Understand health and safety and environmental issues in relation to using computers
• Recognise important security issues associated with using computers
• Recognise important legal issues in relation to copyright and data protection associated with using computers

Module 2 - Using the Computer and Managing Files

This module requires candidates to demonstrate knowledge and competence in using the common functions of a personal computer and its operating system.  Among other tasks, candidates will learn to operate effectively within the desktop environment and how to manage and organise files and directories/folders.

On completion of this module each candidate will be able to:

• Use the main features of the operating system including adjusting the main computer settings and using built-in help features
• Operate effectively around the computer desktop and work effectively in a graphical user environment
• Know about the main concepts of file management and be able to efficiently organise files and folders so that they are easy to identify and find
• Use utility software to compress and extract large files and use anti-virus software to protect against computer viruses
• Demonstrate the ability to use simple text editing and print tools available within the operating system

Module 3 - Word Processing

This module enables candidates to demonstrate the ability to use a word processing application to accomplish everyday tasks associated with creating, formatting and finishing small-sized word processing documents such as letters and other everyday documents.

Candidates will be able to duplicate and move text within and between documents. They gain competence in using some of the features associated with word processing applications such as creating standard tables, using pictures and images within a document, and using mail merge tools.

On completion of this module each candidate will be able to:

• Work with documents and save them in different file formats
• Choose built-in options such as the Help function to enhance productivity
• Create and edit small-sized word processing documents that will be ready to share and distribute
• Apply different formats to documents to enhance them before distribution and recognise good practice in choosing the appropriate formatting options
• Insert tables, images and drawn objects into documents
• Prepare documents for mail merge operations
• Adjust document page settings and check and correct spelling before finally printing documents

Module 4 - Spreadsheets

This module enables candidates to understand the concept of spreadsheets and to demonstrate the ability to use a spreadsheet application.  Candidates will understand and be able to accomplish tasks associated with developing, formatting, modifying and using a spreadsheet, in addition to using standard formulas and functions, and demonstrate competence in creating and formatting graphs or charts.

On completion of this module each candidate will be able to: 

• Work with spreadsheets and save them in different file formats
• Choose built-in options such as the Help function within the application to enhance productivity
• Enter data into cells and use good practice in creating lists. Select, sort and copy, move and delete data
• Edit rows and columns in a worksheet. Copy, move, delete and appropriately rename worksheets
• Create mathematical and logical formulas using standard spreadsheet functions. Use good practice in formula creation and recognise error values in formulas
• Format numbers and text content in a spreadsheet
• Choose, create and format charts to communicate information meaningfully
• Adjust spreadsheet page settings and check and correct spreadsheet content before finally printing spreadsheets

Module 5 - Database

This module enables candidates to understand some of the main concepts of databases and demonstrate the ability to use a database application.  This includes creating and modifying tables, queries, forms and reports, and preparing outputs ready for distribution, as well as learning to relate tables and to retrieve and manipulate information from a database by using query and sort tools.

On completion of this module each candidate will be able to:

• Understand what a database is and how it is organised and operated
• Create a simple database and view the database content in various modes
• Create a table, define and modify fields and their properties; enter and edit data in a table
• Sort and filter a table or form; create, modify and run queries to retrieve specific information from a database
• Understand what a form is and create a form to enter, modify and delete records and data in records
• Create routine reports and prepare outputs ready for distribution

Module 6 - Presentation

This module enables candidates to demonstrate competence in using presentation tools on a computer. Candidates will be able to accomplish tasks such as creating, formatting, modifying and preparing presentations using different slide layouts for display and printed distribution. 

On completion of this module each candidate will be able to:

• Work with presentations and save them in different file formats
• Choose built-in options such as the Help function within the application to enhance productivity
• Understand different presentation views and when to use them, choose different slide layouts and designs
• Enter, edit and format text in presentations. Recognise good practice in applying unique titles to slides
• Choose, create and format charts to communicate information meaningfully
• Insert and edit pictures, images and drawn objects
• Apply animation and transition effects to presentations and check and correct presentation content before finally printing and giving presentations

Module 7 - Web Browsing and Communication

The first section on Web Browsing requires candidates to understand some of the concepts and terms associated with using the Internet, and to appreciate some of the security considerations. In the second section, Communication, candidates will learn to understand some of the concepts of electronic mail (e-mail), and gain the ability to use email software to send and receive messages, and to attach files to mail messages.

The first section, Web Browsing, enables candidates to learn about the Internet and to use a web browsing application.  On completion of the Web Browsing section each candidate will be able to:

• Understand what the Internet is and common terms associated with it. Be aware of some security considerations when using the Internet
• Accomplish everyday web browsing tasks including changing browser settings
• Search for information and complete and submit web-based forms
• Save web pages and download files from the web. Copy web content into a document

The second section, Communication, enables candidates to understand some of the concepts of electronic mail (e-mail) and know about other communication options.  On completion of the Communication section each candidate will be able to:

• Understand what e-mail is and know some advantages and disadvantages of its use. Be aware of other communication options
• Be aware of network etiquette and security considerations when using e-mail
• Create, spell check and send e-mail. Reply to and forward e-mail, handle file attachments and print an e-mail
• Be aware of ways to enhance productivity when working with e-mail software.  Organise and manage e-mail

Module 8 - 2D Computer Aided Design

This module is aimed at second- and third-level students, commencing study in fields related to the architectural, engineering and construction sectors, who wish to certify their 2D CAD skills to an independent international standard.  It is also suited to those who may work in these sectors already in a non-technical capacity and who wish to acquire or certify 2D CAD skills.Successful ICDL 2D Computer Aided Design candidates will be able to demonstrate a thorough knowledge of the following features within common 2D CAD applications:

• Navigate using tools and views
• Use layers and levels
• Draw exchange – export drawings in different file types and import other files
• Create objects and elements, e.g. lines, rectangles, arc, polygon, hatch, etc.
• Use selection tools
• Manipulate objects and elements, e.g. copy, move, delete, rotate, scale, mirror, stretch, offset, explode, extend
• Use inquiry commands, e.g. to measure distances, angles, areas
• Set and modify properties, e.g. to change or match properties / attributes
• Insert, create and modify text and dimensions
• Use blocks and cells
• Use OLE, e.g. to embed or link a file or to add a hyperlink as on object
• Use and modify plot and print options

Module 9 - Image Editing

ICDL Image Editing provides the user with an understanding of the main concepts underlying digital images and the fundamental skills required to use an image editing application to enhance images, apply effects, and prepare an image for printing and publishing.  By explaining the basics and the specific terms used, ICDL Image Editing covers the practical skills needed to get the most out of image editing software applications.

ICDL Image Editing certifies that a candidate can:

• Understand the main concepts of using digital images and understand graphic format options and colour concepts
• Open an existing image, save an image in different formats, and set image file options
• Use built-in options such as displaying toolbars, palettes to enhance productivity
• Capture and save an image, use various selection tools, and manipulate images
• Create and use layers, work with text, use effects and filters, and use drawing and painting tools
• Prepare images for printing or publishing

Module 10 - Web Editing

This module offers candidates the opportunity to acquire an understanding of key web publishing concepts and the core skills required to design, create and maintain a static website, without having to commit time and valuable resources to a professional-level web design programme.  Candidates learn a range of web design skills from HTML to cascading style sheets (CSS).

ICDL Web Editing certifies that a candidate can:

• Understand key web concepts and terms
• Understand the basic principles of HTML and use common HTML mark-up tags to modify the layout of a web page
• Use a web authoring application to design and format web pages, format text, and work with hyperlinks and tables
• Recognise and use common web image formats and create forms in a web page
• Understand and use cascading style sheets (CSS)
• Prepare web pages for publishing to a web server

Module 11 - Health Information Systems Usage

This module is aimed at users of patient data systems, such as doctors, nurses and healthcare support staff.  It defines the skills necessary for staff to operate a health information system (HIS) efficiently and securely. It recognises the importance of educating and empowering the end user at all levels and for all professions. It builds on and complements professional education and practice principles, and generic ICT skills, to cover the increasingly important area where computer systems used in the health sector may challenge both established professional practice and good data management.

Local Health Systems
The ICDL Health syllabus was developed by an ECDL Foundation working group of international experts and was validated simultaneously in countries with very different health systems: Italy, and Finland.

ICDL Health recognises that national requirements, including patterns of practice, culture, language and legislative frameworks, vary from country to country; therefore specific local versions of the certification have been created in association with health informatics experts in Italy and Finland. The certification tools developed by these countries will continue to yield wider benefits and facilitate new countries in offering similar programmes.

ICDL Health certifies that a candidate:

• Understands the key features of a Health Information System (HIS) 
• Can use a HIS safely and efficiently 
• Understands the ethics, rules and regulations relating to HIS 
• Understands confidentiality, security and access control when using a HIS 
• Understands and can interpret electronically recorded data

Module 12 - IT Security

This new security-specific module is intended for computer users at home or at work (rather than for IT professionals) and it will enable those who spend a considerable amount of time online or using a computer during the course of their work or at home to protect both themselves and their data from a range of fraudulent/malicious activities. This module is equally useful for individuals, employers, and educationalists.

The range of skills and knowledge contained in this module are particularly relevant in the current technological landscape because more and more people are now using computers to communicate, share information and purchase goods and services online. As a result, cybercrime is becoming more widespread, and methods of, for example, phishing, spamming, and breaching security are becoming more sophisticated - as are the new technologies that facilitate them.

Please note that as this module has only been recently developed by ECDL Foundation, it might not yet be available in your country. Please contact your national operator to confirm its availability. 

Candidates who successfully complete ICDL Module 12 - IT Security shall be able to:

• Understand and identify the main concepts underlying the secure use of ICT in daily life
• Use relevant techniques and applications to maintain a secure network connection
• Use the Internet safely and securely
• Manage data and information appropriately
• Understand the key concepts relating to the importance of secure information and data, physical security, privacy and identity theft
• Protect a computer, device or network from malware and unauthorised access
• Understand the types of networks, connection types and network specific issues including firewalls
• Browse the World Wide Web and communicate on the Internet securely
• Understand security issues related to communications including e-mail and instant messaging
• Backup and restore data appropriately and safely, and securely dispose of data and devices

Module 13 - Project Planning

The module aims to suit a broad range of candidates who are planning projects - for example, university students planning a research project, individuals planning construction projects of various sizes, managers of content development projects relating to training, or individuals planning an event such as a corporate conference or wedding.

The module focuses on the use of project management software to prepare project plans and monitor projects and includes planning and managing time, costs, tasks, and resources. It is predominantly skills based.

On completing the module, the candidate shall be able to:

• Understand the key concepts relating to managing projects
• Use a project management application to create a new project and maintain an existing project
• Create and schedule tasks and add project constraints and deadlines
• Assign costs and create and assign resources to tasks
• View the critical path, monitor progress and reschedule work
• Prepare and print outputs, including charts and reports

AM3 - Advanced Word Processing

ECDL / ICDL Advanced Word Processing is a high level certification programme where candidates can demonstrate their ability to use the advanced features of word processing applications to enhance their work, improve productivity and save time.  The ECDL / ICDL Advanced Word Processing module give candidates the opportunity to be certified at an 'expert level' in the use of word processing applications, acquiring skills sets over and above the routine features of the software.

Individuals with ECDL / ICDL Advanced Word Processing certified skills can:

• Apply advanced text, paragraph, column and table formatting. Convert text to a table and vice versa.
• Work with referencing features like footnotes, endnotes and captions. Create tables of contents, indexes and cross-references.
• Enhance productivity by using fields, forms and templates.
• Apply advanced mail merge techniques and work with automation features like macros.
• Use linking and embedding features to integrate data.
• Collaborate on and review documents. Work with master documents and sub-documents. Apply document security features.
• Work with watermarks, sections, and headers and footers in a document. 

Who is it for?

Prospective candidates should ideally have the ECDL / ICDL certification and/or previous experience using computers and common software applications.  Typically, these would be individuals who use a wide range of advanced functionalities within a word processing application in a personal or professional context. The ECDL / ICDL Advanced Word Processing certification is for candidates who wish to develop/demonstrate their ability to use the advanced features of word processing applications to enhance the quality of their work, improve productivity, demonstrate professionalism and save time in the creation and production of documents.

AM4 - Advanced Spreadsheets

ECDL / ICDL Advanced Spreadsheets is a high level certification programme which presents candidates with the opportunity to bring their spreadsheet skills to an expert level.  This allows them to use the full potential of the spreadsheet application to produce higher quality management information.

Individuals with ECDL / ICDL Advanced Spreadsheets certified skills can:  

• Produce higher quality information 
• Pinpoint key information quicker and more easily 
• Provide more sharply-defined analysis 
• Produce more sophisticated reports 
• Use advanced editing, data handling, functions and analysis features 
• Use macros within the spreadsheets application

Who is it for?

Prospective candidates should ideally have the ECDL / ICDL certification and/or previous experience using computers and common software applications.  Typically, these would be individuals who use a wide range of advanced functionalities within a spreadsheet application in a personal or professional context.  Spreadsheet applications enable candidates to manipulate and produce precise information and conduct crucial data analysis. The ECDL / ICDL Advanced Spreadsheets certification has been specifically designed to provide candidates with the skills to exploit the full potential of the spreadsheet application.

AM5 - Advanced Database

ECDL / ICDL Advanced Database is a high level certification programme which enables candidates get more from the database application by giving them the skills to use the many advanced tools available in database applications to better manage and organise structured information.  

Individuals with ECDL / ICDL Advanced Database certified skills can: 

• Produce better reports with deeper data analysis 
• Produce higher quality management information 
• Use advanced features in table, query, form and report design 
• Use macros within the database application 
• Import, export and link data  

The guidelines for this module suggest 30 hours of learning before testing.

Who is it for?

Prospective candidates should ideally have the ECDL / ICDL certification and/or previous experience using computers and common software applications.  Typically, these would be individuals who use a wide range of advanced functionalities within a database application in a personal or professional context.  Database applications are a powerful resource, managing and analysing high volumes of data to produce the quantity and quality of information that business today demands. The ECDL / ICDL Advanced Database certification has been specifically designed to provide candidates with the skills and competences that enable them to use database applications to their full potential.

AM6 - Advanced Presentation

ECDL / ICDL Advanced Presentation is a certification programme for candidates who wish to create effective, high-impact presentations using advanced features and who need to be able to prove their skills in this area.  The ECDL / ICDL Advanced Presentation certification covers advanced presentation features that will allow you to use the presentation application to its full potential.

Individuals with ECDL / ICDL Advanced Presentation certified skills can:

• Plan and design more effective presentations that have greater impact 
• Use advanced features to customise layout and shows 
• Use and manipulate pictures, images and drawn objects, charts/graphs in presentations 
• Add sophisticated multimedia elements to presentations 
• Use the powerful relating tools to link information to other applications

The guidelines for this module suggest 30 hours of learning before testing.

Who is it for?

Prospective candidates should ideally have the ECDL / ICDL certification and/or previous experience using computers and common software applications.  Typically, these would be individuals who use a wide range of advanced functionalities within an application in a personal or professional context.  Successful presentations require well-developed and high-impact content coupled with sophisticated delivery. Presentation applications are a key tool in this process and are most effective when users have the skills to exploit them fully.   The ECDL / ICDL Advanced Presentation certification enables candidates to develop and demonstrate their ability to use many of the advanced tools available in standard presentation applications, producing professional, high-impact presentations that support effective communication.

CiA Training
CiA Training is a leading publishing company which has consistently delivered solutions of the highest quality since 1985. Select a link from the panel on the left to find out more about the products and services we offer. CiA has been committed to providing quality and user-friendly ECDL resources for a number of years. The products have been written specifically to the syllabus and are designed to steer the learner around the required software features needed to pass the assessments.

CiA range of resources have been fully accredited and approved by the ECDL / ICDL Foundation, and we are the first in the world to offer approved resources for the new Office 2010 software.

Module 2 Using Computers and Managing Files Download 
Module 3 Words Processing Download
Module 4 Spreadsheets Download
Module 5 Database Download
Module 6 Presentation Download
Module 7 Web Browsing and Communication Using Outlook Download

NTUC Learning Hub Courseware
NTUC Learning Hub is a leading training provider in Singapore. NTUC Learning Hub aims to be the Leader in Continuing Education and Training by providing learning that transforms employability and creates a better life for working people of all collars, ages and nationalities

Please select the below links to download the NTUC Learning Hub Courseware (2013):

ICDL Advanced Database (Access 2016) Download
ICDL Advanced Presentation (Powerpoint 2016) Download
ICDL Advanced Spreadsheets (Excel 2016) Download
ICDL Advanced Word Processing (Word 2016) Download
ICDL Image Editing (GIMP 2.0) Download
ICDL Image Editing (Photoshop 2.0) Download
ICDL Presentation (Powerpoint 2016) Download
ICDL Project Planning (2016) Download
ICDL Spreadsheets (Excel 2016) Download
ICDL Using Databases (Access 2016) Download
ICDL Word Processing (Word 2016) Download
Intro to ICDL Base Download

Bilingual Glossary for Various Modules (不同模块的双语词汇) :

Module 1 Concepts of ICT  (模块1 信息和通信技术的概念) 
Module 2 Using Computers and Managing Files  (模块2 使用电脑及管理档案)
Module 3 Words Processing  (模块3 微软文字处理软件)
Module 4 Spreadsheets  (模块4 微软Excel 电子表格软件)
Module 6 Presentation  (模块6 微软PowerPoint 演示软件)
Module 7 Web Browsing & Communication Using Outlook  (模块7 网页浏览及使用微软 Outlook来通讯)